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Our team here at Moss Robertson Cadillac Mazda consists of a sales department, a finance department, a service department and a parts department. Each department works hard everyday to make sure anyone walking through our door gets immediate attention and are greeted with a warm, welcoming atmosphere. Our goal here at Moss Robertson is to form customers for life. That in mind, customer service is very important to each employee in every department. We strive to make your visit here pleasant and worthwhile so that you will come back to see us in the future!
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Moss Robertson
President
Moss and Dr. Tricia Robertson were recently married on July 16, 2011 in Highlands, NC, and reside in Braselton. Moss Robertson Cadillac Mazda was founded in 1982. The dealership has been an integral part of North Georgia community. Originally, Moss Robertson Oldsmobile, Isuzu and Cadillac now Moss Robertson Cadillac Mazda.
Tricia is an orthodontist who has been practicing in Sugar Hill, GA since 2000. Dr. Tricia Fussell-Robertson is a native of Nashville, TN, who completed her undergraduate and dental degree at the University of Tennessee. She graduated with high honors receiving numerous scholarships and awards for clinical achievements. Dr. Tricia then pursued her Orthodontic Specialty degree at the University of Detroit- Mercy where she also received her Masters in Science.
Moss graduated from Georgia State University and started in the automobile business with his father–in-law Walter Boomershine in 1976 in Atlanta. Moss and Tricia feel strongly about giving back to the community and are involved in numerous organizations: United Way, Leukemia & Lymphoma Society, Challenge Child, Northeast Georgia Community Foundation, Good News at Noon, Family Ties, and Georgia Mountain Food Bank. Moss was recently inducted into Northeast Georgia Junior Achievement Hall of Fame and Masters of Innovation for Featherbone University. Moss currently serves president of Junior Achievement - Northeast Georgia District and serves on the board of trustees for Montreat College.
Welcome to our Dealership!
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Judy Little
Morning Receptionist
Experience:
I have worked for Moss Robertson Automotive since 2002. I love my job! The best part of my work is getting to meet and greet our wonderful customers. They always brighten my day! My co-workers are also quite an interesting bunch! Before working at Moss Robertson, I worked as a substitute teacher for over 13 years at a local elementary school.
Interests:
I have been a member of Air Line Baptist Church for 50 years. I have helped in the nursery and pre-school departments for 23 years. I very much enjoy having sisters, "Friends Morning Out", baby-sitting my crew, Gospel music, and 50's music, especially The King's!
Family:
I am married to Randall, have 2 children, and 6 grandchildren, of which i am very proud! When you come in to see us, I will be more than happy to show you pictures of my pride's and joy's!
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Nancy Williams
Warranty Clerk/Receptionist
EXPERIENCE:
Looking back in this area, I can say I have been involved with GM Dealerships for many years. I have held various positions including Bookkeeper, Office Manager, Cashier, Warranty Administrator and Receptionist. The automobile business has always been interesting and I think will continue to be challenging.
TENURE:
My position as Receptionist/Warranty with Moss Robertson Automotive Group has been short, only since the Spring of 2009. My co-workers have made me feel ‘right at home’ here. It is a happy atmosphere which makes it easy for me to meet the dealership’s clients. My station is in the middle of the showroom so look for me there. I look forward to meeting, greeting and assisting each of you.
COMMUNITY, SPORTS, HOBBIES:
Although I do not participate in sports myself, my grandchildren do. I love to attend, watch and cheer them on at their baseball, basketball and soccer games. Speaking as a grandparent, it’s the best way I know to stay ‘young at heart’. When I’m on my own, I love being outdoors, nature and of course, sunsets.
FAMILY:
Yes indeed, I have a great family. My 3 children are now grown and have blessed me with 6 grandchildren. Some of them live in this area which allows me to see them often. Family is what it’s all about. I’m thankful for and love those that call me ‘Nana’.
nwilliams@mossrobertson.com
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Sales Department
Our sales department works hard to make you feel at ease when purchasing a new or pre-owned vehicle. We have an informative, certified sales staff that can answer your questions about our vehicles. If you don't see a vehicle you like on our lot, ask us about our buying program. We will work to find you the vehicle that is right for you. Customer service is very important to us, so we will always treat you with respect and work to meet all your needs in a timely manner. Our sales staff are here for you through the life of your vehicle not just at the initial purchase time, so you can always have a familar face to answer your questions. We are proud to build customers for life!
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John Duke
Cadillac General Sales Manager
Experience:
I have worked for Moss Robertson Automotive since 1999 holding various positions in both sales and management. I have over 20 years experience in the automotive industry from the world's 1st Lincoln-Mercury dealership in Detroit to America's Corvette King in Dearborn, Michigan. Some of my love getting to know our customers and hopefully they feel the same about me!
Interests:
I am a member of The Highlands Methodist Church and Elks Club of Hall County. My hobbies include golfing, boating, and watching/attending football games, Go Wolverines!
Family:
I have been married to Tammy, my wife, since 1992. We have a son named Chance, two doggies, Andy and Charlie, and a Guinea Pig named, Copper.
Other:
I moved to Georgia in 1998 from Detroit. Since that time I have truly come to appreciate all that the South has to offer. The scenery is breathtaking and the people are the kindest, friendliest and most genuine folks in the whole world!
jduke@mossrobertson.com
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Nick Jones
njones@mossrobertson.com
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Jason Sanders
Experience/Awards:
Cadillac Mark of Excellence;Cadillac Certified Cadillac Sales Consultant; Mazda Certified Sales Consultant. Over three years in the auto business after a long history of working in landscaping for my father's landscaping business and The Brickman Group.
Tenure:
I have been working for Moss Robertson since 2002.
Involvement in Community, Sports, Hobbies:
I am a member of First Presbyterian Church in Gainesville, the Gainesville Elks Lodge, and a Benedictine Christ School Alumni. I am finishing my on-line undergraduate degree in Management at Northwood University, which is a college devoted to the Automobile Industry, in Midland, Michigan. I love all sports and love playing golf with my clients!
Family:
My wife is Katie Sanders. We have been together since the first of the Millenium. If you read her bio first, its all true and we wouldn't trade Eugene for any car on the lot! (ha!)
jsanders@mossrobertson.com
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Steve Pierce
spierce@mossrobertson.com
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Charles Saylors
csaylors@mossrobertson.com
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Greg Prevost
Experience/Awards:
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12 years working in the auto industry
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Certified or Graduated from the following programs : Mazda and Mazda Certification, NADA, General Motors Mark of Excellence Master Certified, Isuzu Certified
Tenureship:
Started with Moss Robertson in 1998 through 2000, and returned 2010
Involvement in Community, Sports, Hobbies, etc:
Active in my church, where I am a Head Usher, strong supporter of the Atlanta Braves, Member of Men's Christian Group. Avid/lover of Disco Music
Family:
Married with one daughter, one son, three grandchildren, two dogs, and two cats.
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Finance Department
Our finance department has many resources and lenders to help find the lowest interest rates for vehicle loan. Privacy is important to us and we take prevenative measures to make sure your information will be secure at our dealership. Our finance manager will go over everything you sign and answer any of your questions about the financial process or documents. Like our other departments, our financial staff values customer service and treats our customers with understanding and respect.
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Don Renner
Business Office and Mazda Manager
drenner@mossrobertson.com
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Internet Sales
*****Marvin, Rose and Sue Ransom are currently our Internet Team! We don't mean to confuse anyone, but we back each other up so we are certain to not miss you! Please do not hesitate to contact us for any of your automotive needs, questions and answers! We also can help you find a vehicle if we don't have it on the lot right now!
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Marvin Mattson
Internet Manager
Experience/Awards:
Cadillac Master Sales Manager
GM Mark of Excellence Manager Award Winner
Mazda Master Sales Manager
Isuzu Sales Society Member
Certified Sales Professional by National Automobile Dealers Association
Certified Automotive Merchandiser by National Automobile Dealers Association
Cadillac Crest Club Member
Tenure:
20 years
Involvement in Community, Sports, etc/Hobbies:
Elks Club member
Baseball and football fan
Love to travel
Automobile trivia
Old classic cars
Family:
1 Wife of 35 years-Nancy!!
3 daughters
2 grandsons and 1 granddaughter
mmattson@mossrobertson.com
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Rose Moon
Experience/Awards:
Cadillac Certified Internet Manager - 2009
Gainesville State College Merit List – 2009
GM Motors Mark of Excellence - 2004
Monumental Group Credit Finance & Insurance Training Program – 2001
MAADA Academy for Automotive Professionals – 1999
Tenure:
I started with Moss Robertson in 1999 as a sales consultant, worked as a business manager, and internet manager.
Involvement in Community, Sports, etc/Hobbies:
Attending Gainesville State College pursuing a Bachelors Degree in Early Education.
Member of Lanier Hills Baptist Church.
Family:
I am married to Edward Eugene Moon and have three beautiful girls.
rmoon@mossrobertson.com
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Sue Ransom
Cadillac Certified Internet Sales Manager
Do you know how important your credit is? Do you really understand how a lease works?
My 30+ years experience with GMAC, now Ally Financial, can help you with some of these questions. My expertise was in credit and customer service. Now, I am in the Internet Department trying to help you find the perfect vehicle! Call me or email me!
My family and I live on Lake Lanier and LOVE it! Marty, my husband still works for GMAC/Ally in Duluth. Our kids, Alyssa and Pierce, attend North Hall High School. We are members at Gainesville First United Methodist Church.
sransom@mossrobertson.com
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Service Department
Our service department can take care of all your maintenance needs, while being competitively priced, quick and convenient. We are a full service dealership, utilitizing a personalized service reminder program. You will have peace of mind knowing your car is being serviced by our factory trained technicians. We want to make sure that we meet your needs. To ensure this, we offer courtesy shuttle service within a 10 mile radius; after-hours drop-off, 24-7; Rental cars available through on-premises Enterprise Car Rental at reduced rates; and a courtesy coffee bar! At Moss Robertson we work hard to make sure you're completely satisified.
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David Haggerty
Service Manager
Experience/Awards:
My quest to learn and experience more about automobiles started after the purchase of my first G.M. car in 1975. It was a high performance 1970 Camaro Z-28 and yes I was 17 years old, in high school and knew nothing about cars at the time. Thirty-two years later I started my career in a high performance / corvette specialty shop to then working at G.M. dealerships as a technician, becoming an A.S. E. Master Technician and becoming lead tech and diagnostician in the dealership where I worked.
At 26, I became the final quality control manager at a Mercedes Benz, BMW, VW dealer, then taking control of the BMW dealership as the Service Manger. My early career took place in Ft. Myers, Fla. In a quest to stay current with the ever changing automobile over the last 32 years I have attended far too many courses and obtained far too many certifications to list. I am now a Master Certified Service Manager with Mazda, Isuzu and Cadillac but still stay current on the technical end by taking as many technical courses as possible.
At all my positions Customer Service as been at the forefront and the highest priority. Many times my department and I have been recognized for High Customer Satisfaction, scoring the highest in the region and last year by ranking #5 in the nation with Mazda. Of course, if you have any concerns or questions, do not hesitate to contact me directly!
Tenure:
In have been with Moss Robertson since 1997 as the Service Manager.
Involvement in Community, Sports, etc/Hobbies:
· I coached little league baseball for 5 years.
· I volunteer with the team from Moss Robertson in the local high schools with Junior Achievement while teaching a course in business opportunities and free enterprise once a week.
· I volunteer at Med Share international, a non profit company that collects medical supplies and ships to third world countries.
· I am active in Lake Lanier sailing club, competing in sailing regattas and competitions. Some of the sailing community regattas benefit charities such as the Special Olympics
· I have spent many a mile in the saddle of my 14speed bicycle doing community rides of 50 and 60 miles…although not many here lately.
Almost anything outside for me can become a love and hobby: anything on the water, camping, I walk a hour a day(in the wee hours of the morning before work) and that’s after my wife and I have walked our 3 dogs!!
Family:
I have just remarried a year and a half ago after being a bachelor for 7 years and truth be told, Wanda, my wife is really the sailor in the family. She is the one who brought 3 sailboats into the family when we were married. Our first date was dinner after a day spent out racing a sailboat on a cold December day on Lake Lanier. Not completely dressed for the occasion I have never been so wet and cold in my life as I was that windy day…but look where it took me! Wanda owns her own business doing Quick Book consulting and book keeping.
My son Thomas (T.J.) as most know him around the dealership (since he has been a porter that many of you have enjoyed talking to on rides back home or to work) is continuing his studies at U.G.A. When you ask him now what he is doing be prepared to get lost in cloning of DNA of anaerobic cultures of samples of gosh know what, collected from around the world?? He usually loses me after a sentence or two? Nod like I do it helps look like you know what he is talking about. He has been very busy helping graduate students with their thesis studies even though he is still an undergrad and when not working in the lab, he is the volunteer coordinator for Med Share. I don’t know where he is going to find the time, but, he told me a day or so ago he wants to volunteer for a group in Athens that restores bicycles and donates them to needy kids. I guess that’s why he was the one in the family recognized by President Bush by way of commendation for his volunteer hours.
Last but not least, we have three beautiful canines: Dottie the 14 year old mixed bred, C.C. the 13 year mixed breed and Seanna the 20 month old Shih-Tzu.
dhaggerty@mossrobertson.com
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Ken Orr
Service Advisor
korr@mossrobertson.com
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Connie Williams
Service Advisor
Experience/Awards: Over 23 years as GM Service Advisor. The last 16 years, before coming to Moss Robertson was with Devoe Cadillac in Naples, Florida. I decided to move back to Georgia to get away from the sweltering heat, even though I know its hot here! I would love to stay with Moss Robertson until I retire…I won’t say how many years that may be!
Involvement in Community, Sports, etc/Hobbies: Most weekends and spare time I spend in my wood shop where I enjoy carving carousel horses, holiday crafts and a variety of rocking animals (bears, horses, giraffes, etc).
Family: Married since 2000 with a total of 7 children and 6 grandchildren!
cwilliams@mossrobertson.com
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Parts Department
Our parts department handles your parts needs in a timely fashion. With our numerous resources we can get you most any part you need for your vehicle including accessories. Our trained parts staff will help you find what you are looking for and treat you with courtesy and respect.
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Jim Conner
Parts Department Manager
Experience:
35 years in Automotive Industry. Master Certification in Mazda and Isuzu and GM Mark of Excellence.
Tenure:
Started working with Moss in 2002.
Involvement in Community, Hobbies, Sports:
Involved in Veteran of Foreign War (VFW), Eagles, active member of Cornelia Christian Church. Very avid sports fan which includes, but is not limited to playing golf, bowling and softball.
Family:
My wife and I enjoy watching sports on TV especially Bengals Football! We love to read and ride through the mountains of North Georgia to see the beautiful scenary of every season! We have been married since 2006 and have 5 children and 4 children in our family!
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Shawn Cauller
Experience/Awards:
I have been working in car dealerships for 8 years. I have been working in parts for 6 years.
Tenure:
I have been with Moss Robertson since February 2004.
Involvement in Community, Sports, etc/Hobbies:
I am a member at Middle River Baptist Church in Carnesville. I like playing tennis, baseball, softball, and golfing on my spare time. I am currently attending Gainesville College to get my associate's in business and later attending North Ga College to attain my bachelor's in business. I also work on rental homes when I am not at Moss Robertson.
Family:
I have been married to my wonderful wife Ashley since July 2007. Our wonderful kid is a pekinese named Chopper.
scauller@mossrobertson.com
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Dan Purdy
Experience:
Auto Parts experience 23 years; Heavy equipment mechanic 15 years, John Deere
Tenure:
10 years
Hobbies:
Member of Good Shepard Lutheran Church;Avid Auto Racing fan, especially, Road Racing; Handy around house, painting, wallpapering, etc.
Family:
I have a wife, Nell, LPN Nurse specializes in Alzheimer's Disease.
dpurdy@mossroberton.com
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Brian Sinram
Service Dispatcher
Experience:
Over 37 years in the automotive industry!
Tenure:
I have been with Moss Robertson since 2001as the Service Foreman. In my job as Foreman, I am responsible for dispatching the work orders to the technicians taking into account time constraints, work loads and keeping a steadly flow of work, which allows are customers to be in and out as quickly as possible.
Involvement in Community, Sports, etc/Hobbies:
I am a member of VFW and the American Legion. My hobbies include photography and wood working.
Family:
I have been married 22 years and have two daughters, of which I am very proud!
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Service Technicians
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Gary Loden
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Lawrence Raden
Experience/Awards:
I've been a technician for 31 years. I started at LAW Motor Co., after 2 years of automotive at Lanier Tech in 1976. Then in February, of 1985 I began working at Moss Robertson. I'm an ASE Master Tech and a Gold Level Certified Technician.
Involvement in Community/Hobbies:
We attend McEver Road Babtist Church. I love to fish whenever I get the chance. We have a camper and really enjoy going camping every summer.
Family:
The Lord has given me a wonderful family. My wife, Gail, and three daughters...Nicole, Mindy and Jill.
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Pat Casper
Experience:
I have worked for Moss Robertson Automotive since 1995. I am an ASE Master Technician, Master Mazda Technician, and L1 Certified Tech.
Involvement in Community, Sports, etc/Hobbies:
When I'm not fixing our customer's vehicles, I enjoy basketball, softball, and golf.
Family:
I have a lovely wife.
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Jeff Shafter
Experience/Awards:
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ASE Certified Master Auto Technician
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Advanced Level Specialist
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100% Completion in GM Technical Training in all Areas
Tenureship:
Having only been with the Moss Robertson family a short amount of time (3/1/10), my experience is vast in the automotive industry. Started my career in 1982 with a company that specialized in restoring older vehicles to their original vintage look. Some cars specialized on were MG, Jaguar, and Mercedes. I then continued learning while at the local Ford dealership in Woodland Hills, CA. My GM experienced started after leaving the Ford dealership in 1991, and going to a respected Cadillac dealership in Naples, FL. Spent three years with a Chevrolet in Cumming, GA prior to coming Moss Robertson.
Involvement in Community, Sports, Hobbies, etc:
Work with Forsyth County 4-H for the last 5 years, S.A.F.E (Shooting Awareness Fun and Education) BB shooting program with my children as a certified rifle coach. Enjoy hiking, camping, fishing, and boating with my family.
Family:
I have three children; Justin, Kaitlyn, and James.
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Keith Hackle
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